Derm by Erica founder of Derm7, Erica Carey, offers a variety of services and We are expanding! We recommend booking a virtual consultation prior to booking an appointment and/or buying products. This process will ensure that you choose the best Derm by Erica regimen customized for you prior to booking a service with the Derm By Erica staff.
Your appointments and well-being are very important to us. We understand that sometimes, unexpected delays can occur, making schedule adjustments. When you book your appointment, you are holding a space on our calendar that is no longer available to our other clients. In order to be respectful of Erica’s busy schedule, please cancel through the website as soon as you know you will not be able to make your appointment. Deposits are Non-Refundable. Failure to do so will result in a 50% service charge. No exceptions. Continuing to book your appointment is your agreement to this policy. If cancellation is necessary, we require that you cancel at least 24 hours in advance to avoid the cancellation fee of a 50% service charge. Appointments are in high demand, and your advanced notice will allow another client access to that appointment time.
How to Cancel Your Appointment
If you need to cancel your appointment, please cancel through Acuity to avoid the 50% service charge cancellation fee. Deposits are Non-Refundable. You may also call, or text us at 310-595-5352 between the hours of 10:00am and 5:00pm. If necessary to cancel, you may leave a detailed voicemail or text message. We will return your call as soon as possible.
Late Policy/Cancellation Fees:
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